Asset & Configuration Management

Overview

We expand your Microsoft Service Manager implementations with ITIL based Life Cycle Asset Management.

Alongside classic Service Management issues, this solution also offers extensive Asset Life Cycle administration. Asset Information (acquisitions, costs, implemented alterations, support contracts and contacts) is available to you through the integration of the Microsoft System Center Service Manager, directly in incident-, change-, problem- and release-management. This duly facilitates fast and cost-efficient decision making.

Combined with our many years of experience in pragmatic and practically oriented process depiction, we support you in the increased usage and transparency of your Service Management.

We offer

Services

  • Consultation on ITIL based Asset Life Cycle Management
  • We cater for complete integration in the Microsoft System Center Service Manager
  • Automation of IT Service Management processes

Tools

  • Microsoft System Center Service Manger (SCSM)
  • Tools from third-party providers, such as Provance or Cireson

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Your benefits

Controlling and planning security

Controlling and planning security of the assets within your business leads to improved resource allocation and the specific implementation of your investment budget

Transparent Asset Data

Optimised decision-making possibilities through transparent Asset data during incident-, change-, problem- and release-management, resulting in reduced process duration periods

Overview of utilised software

An overview of your utilised software, with the relative licences, and thus a reduction in the risks arising from software audits and the resulting additional charges from the software manufacturers

Extensive Asset Information

Extensive Information (acquisitions, costs, implemented alterations, support contracts and contacts) for optimal budget planning and cost transparency.

The best result

You receive the best results through the combination of theoretic and practical applications in relation to the utilisation and costs upon the implementation of Asset Life Cycle solutions

Contact person

SSR

Sven Saenger

Sales Department Modern Datacenter

Sven Saenger is your main contact for Modern Datacenter Services at the CATIS GmbH. He is part of the business development team as a key accountant.

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