The increasing complexity and the constant change of the markets pose challenges for today`s enterprises. The growing demands of the customers require short reaction times. Over- and under-capacities have to be avoided by efficient allocation plans for the employees: we support you in the development of regular need-oriented forecasts.

• Forecasting of the quotation volume within a defined time period
• Determination of the required human resources for the defined period under consideration of the agreed service levels
• Human resources planning and allocation

 In addition to the usual holiday or shift periods, we also consider planned (e.g. Christmas trade) and unplanned time periods (staff meetings, Super Bowl, etc.). The forecast-planning will be updated daily and thus considers the case of immediate changes in the operative business processing.

The service of our specialists ensures the normal operation of your project teams – and you can react appropriately to incoming inquiries of your customers and provide them with friendly and competent contact persons.